Customer Services English Workshop - Employment Services
May 16, 2019
Participants will have 20 hours of practical Customer Service English instruction, covering topics such as Exceptional Customer Service, Telephone Skills, Dealing with Difficult Customers, and so on. Activities will be in the following forms: video responses, debates, discussions, written assignments, team tasks, and so on.
Clients will work to gain practical knowledge and skills that can be taken into any job that requires customer care.
May 13th to 17th , 2019
9:00 am – 1:00 pm
For more information or to register, please contact:
3rd Floor, 2314-11th Avenue
- Click here for a copy of the Workshop Posters